The most critical part of running a dental office is attracting and retaining patients. To be successful at this, dentists have to commit a significant percentage of their time to working with patients. Unfortunately, office administration requires so much attention, it is virtually impossible for independent dentists to provide top of the line care and develop a profitable practice simultaneously. Marketing, human resources, employee recruitment, payroll, training, real estate, purchasing, licensing, billing, collections, financial reporting, accounts payable, audits, computer system maintenance, OSHA compliance, and HIPAA compliance are just a few of the administrative burdens that independent dental practices encounter.

Frontier Dental Management has developed a systematic approach to running dental practices that is more efficient, cost-effective, and profitable than “going it alone.” The company’s mission is to provide management and business support services to independent dentists who wish to spend the majority of their time focusing on providing high quality dental care to all patients. By allowing Frontier Dental Management to take on the administrative responsibilities, dentists are able to accept a broader patient base, offer more convenient hours of operation, provide more affordable dental care, offer more manageable financing options, and most importantly, focus on patient needs. Both dentists and patients benefit from a partnership with Frontier Dental Management.

If you are an independent dentist who is interested in a partnership with Frontier Dental Management, please send an email to us using the “Contact Us” page. Frontier Dental Management offers the opportunity to own/partner in one dental practice or in multiple dental practices. The following services provide just a glimpse into the benefits of partnering with Frontier Dental Management

Purchasing
Perhaps one of the biggest benefits of partnering with Frontier Dental Management is its purchase power. Frontier Dental Management has purchase agreements with numerous dental and office supply companies. This network and the economies of scale enable supported offices to considerably lower their overhead costs, thus increasing profitability. In addition, our purchasing procedures streamline the process of submitting orders, receiving supplies, approving invoices, and paying vendors.

Human Resources
Human Resources (HR) is one of the most important and time consuming parts of business. Frontier Dental Management manages all HR functions for supported dental practices. Covered HR functions include the following:

· Employee Recruitment
· New Hire Orientation
· Payroll
· Benefits Administration
· Personnel Record Maintenance
· Performance Evaluation Program and Timeline
· Training and Development
· Termination Procedures
· Workers’ Compensation
· Unemployment Insurance
· COBRA
· Leaves of Absence
· ADA
· Direct Deposit

Training
Frontier Dental Management’s centralized training department handles training and development needs for all supported dental practices. Whether staff or management, all employees benefit from ongoing professional development programs produced and delivered by the training department. Patients benefit from a highly trained team that focuses on patient care and satisfaction.

Payroll
The Frontier Dental Management payroll department processes payroll for all dental practices. Through the use of our time clock software, payroll is processed electronically, without the use of timecards. Using this system and the centralized payroll department, dental practices save countless hours dealing with payroll processing and management, and employees benefit from direct deposit.

IT Systems
Frontier Dental Management’s information technology department provides full technical support for all of its dental practices. In house programmers provide on-going development of Frontier Dental Management’s practice management software to meet the growing demands of the dental industry. In addition, the system network provides for quick and efficient communication and data transfer between the dental practices and Frontier Dental Management.

Financial Reporting
Frontier Dental Management prepares financial reports for each office to measure financial progress. Reports are generated to monitor production, collections, capitation, sales, pending treatment, pending claims, profits and losses, etc. These reports can be generated to measure performance on a daily, weekly, monthly, and yearly basis. Managing a dental practice with this type of support is critical.

Accounts Payable
The Frontier Dental Management accounts payable department processes and pays all invoices. Office and dental supplies, equipment, and lab invoices; rent; and other expenses incurred by the offices are handled by this department. Once approved by the office and appropriate management, the invoices are processed for payment. This is just another service provided by Frontier Dental Management that alleviates the administrative burden of running a dental practice.

Accounts Receivable
Frontier Dental Management’s centralized billing and collections department handles electronic billing for new claims and follow-up for past due accounts. Billing and collections are time consuming processes that require attention to detail, persistence, and patience. The systematic approach utilized by the accounts receivable department increases collections while simultaneously decreasing the number of problematic claims and accounts with past due balances. This enables the dental practices to focus on delivering high quality dentistry.

In-House Credit Program
To ensure that our patients are able to maintain their dental health and maximize their insurance benefits, Frontier Dental Management offers treatment financing to qualified patients, who are denied financing throughout outside credit agencies. The Company Credit Program has enabled many patients to proceed with treatment, who, otherwise, would have been unable. Within ten minutes, the credit department processes applications faxed from the supported dental practices by analyzing the patients’ credit history. Upon approval, patients are able to begin treatment immediately. This program has greatly increased the patient base in all supported dental practices.

Marketing
Frontier Dental Management manages marketing for each dental practice by hiring marketers, developing advertisements, creating signage, maintaining Websites, providing customer service call center support, and producing coupons and flyers. This multi-avenue approach ensures that each office is able to attract and retain a solid patient base.

Licensing
When your main concern is providing patients with high quality dental care, keeping track of required business and industry licenses can be quite burdensome. Frontier Dental Management assists with these tasks by monitoring licensing requirements and deadlines, and by making sure that they are kept current and in good standing.